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Contact Info
Phone +971 56 700 5005
+961 70 930 369
Email info@datavera.com
Location

Unit No: 3O-01-5901
DMCC Business Centre
Dubai, United Arab Emirates.

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Build Self-Optimizing, AI-Powered
Workflows with Speed and Agility

At the core of every government service lies a process. Smart Workflows elevate these processes beyond traditional automation by embedding Artificial Intelligence into their very fabric. Built on a low-code, no-code engine, the solution enables rapid design and deployment of intelligent workflows that can read documents, analyze data, predict outcomes, and adapt rules in real time.

The result is unprecedented efficiency, faster decision-making, and a government that is more agile, transparent, and responsive to the needs of citizens and businesses.

What We Deliver

Foundation Tier
Platform Monitoring & Health Checks

Essential monitoring services that ensure your applications remain healthy, stable, and available.

  • Proactive 24/7 monitoring of health, performance, and availability
  • Automated alerting for rapid issue response
  • Regular health checks against best practices
  • Monthly performance and usage reports

Professional Tier
Application Administration & Support

Expanded support that covers administration, routine configuration, and advanced troubleshooting.

  • Includes all Foundation Tier services
  • User and security administration
  • Routine configuration of forms, business rules, and workflows
  • Tier 2/3 application support for escalated issues
  • Vendor liaison for third-party components

Enterprise Tier
Continuous Improvement & Enhancement

Comprehensive management with enhancements, release guidance, and strategic reviews.

  • Includes all Professional Tier services
  • Dedicated hours for enhancements, new reports, and workflows
  • New release management and new features adoption support
  • Quarterly strategic reviews to align platform with business goals

Intelligent Document Processing (IDP)

Embedded AI automatically reads uploaded documents such as ID cards, business registrations, or financial statements and extracts key information. This reduces manual entry, minimizes errors, and pre-fills applications, creating a smoother, faster experience for both citizens and administrators.

Predictive and Adaptive Routing

AI learns from historical cases to determine the best path for each request. By analyzing both content and context, it routes tasks to the right department or individual with confidence, accelerating service delivery and improving accuracy.

Dynamic, Self-Optimizing Business Rules

Workflows evolve over time. The system continuously monitors outcomes and can recommend adjustments to rules. For example, if most cases of a certain type are consistently approved, it can suggest streamlining them, boosting efficiency without sacrificing control.

Smart Escalations and Workload Balancing

AI anticipates potential delays before they occur. It triggers timely escalations and redistributes tasks across available staff to avoid bottlenecks, ensuring processes stay on track and service levels are maintained.

The Difference It Makes

Create Self-Improving Operations

AI-driven workflows continuously learn and optimize themselves, eliminating repetitive tasks and enabling public servants to focus on higher-value, citizen-facing work.

Enable a Proactive Government

Move from reactive service delivery to predictive operations. The system identifies bottlenecks, adapts rules in real time, and ensures processes stay efficient and responsive to changing needs.

Transform the Citizen Experience

Reduce manual data entry, accelerate approvals, and provide clear, predictable outcomes. This creates a smoother, more transparent experience that builds satisfaction and trust.

Accelerate Innovation with Confidence

With a low-code, AI-enhanced engine, agencies can quickly design and deploy new processes while ensuring governance, compliance, and long-term scalability.

Discover

We begin with workshops and interviews to understand your business goals, challenges, and current environment.

Plan

We deliver a strategic roadmap with prioritized initiatives, clear timelines, and a strong business case for change.

How
We
Work

Analyze & Design

Our team assesses processes and requirements to define the target future state and design a scalable solution architecture.

Advise

We provide ongoing strategic oversight and expert guidance during implementation to keep your project aligned with its original vision.

Your Transformation
Starts Here

Our Smart Workflows solution empowers governments to design, automate, and optimize their operations with AI-driven intelligence, ensuring faster decisions, smarter services, and a more agile public sector.
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